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Client Frequently Asked Questions
Do I qualify to become a client?
You May Qualify For Our Services If You:โ
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Live in Polk County, WI or go into Polk County for appointments, etc.
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Are 60 years old or older or and adult (18+) with a disability or are a full time caregiver.
You must be able to get into and out of a car or truck with no hands-on help from a volunteer.
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Call (715) 483-8500 to sign up for services.
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*At this time, we are unable to accommodate rides for people in wheelchairs. Please visit additional support to learn about other options available in Polk County.
How do I sign up for services?
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Fill out our client application online by clicking here.
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Print and fill out our client application forms by clicking here.
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Or stop by our office in person! Our address is 2000 US Hwy 8, Suite 1, St. Croix Falls WI 54024
How much do services cost?
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We don’t charge for our services
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There are no income requirements to use our services
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Our volunteers donate their time and miles to help you, their neighbors.
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We gratefully appreciate donations, but donations are not required to use our services.
I need transportation outside of Polk County. Can you help?
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Yes, however, services are based on volunteer availability.
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Long distance trips are more difficult for us to find volunteers for, especially during the winter.
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Because of this, please let us know as soon as possible about your long distance needs so that we can start reaching out to our volunteers early. โ
How do clients find you?
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Most clients call us themselves.
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Others are encouraged by their families to sign up for services.
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Hospitals and other local agencies refer people to us.
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Short term and long term services are available.