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Client Frequently Asked Questions
Do I qualify to become a client?
You May Qualify For Our Services If You:
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Live in Polk County, WI or go into Polk County for appointments, etc.
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Are 60 years old or older or an adult (18+) with a disability or are a full time caregiver.
You must be able to get into and out of a car or truck with no hands-on help from a volunteer.
Call (715) 483-8500 to sign up for services.
*At this time, we are unable to accommodate rides for people in wheelchairs. Please visit additional support to learn about other options available in Polk County.
How do I sign up for services?
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Fill out our client application online by clicking here.
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Print and fill out our client application forms by clicking here.
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Or stop by our office in person! Our address is 2000 US Hwy 8, Suite 1, St. Croix Falls WI 54024
How much do services cost?
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We don’t charge for our services
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There are no income requirements to use our services
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Our volunteers donate their time and miles to help you, their neighbors.
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We gratefully appreciate donations, but donations are not required to use our services.
I need transportation outside of Polk County. Can you help?
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Yes, however, services are based on volunteer availability.
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Long distance trips are more difficult for us to find volunteers for, especially during the winter.
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Because of this, please let us know as soon as possible about your long distance needs so that we can start reaching out to our volunteers early.
How do clients find you?
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Most clients call us themselves.
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Others are encouraged by their families to sign up for services.
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Hospitals and other local agencies refer people to us.
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Short term and long term services are available.