Polk County, WI    (715) 483-8500

Rise

& Shine 

Program

The Rise and Shine Program provides a safety net for seniors and adults with disabilities who live alone. The client calls into a special phone number at a specific time. This program ensures each client has someone to check-in with daily. 

 

Program Details

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Client's Responsibilities

• Client must register for this program

• Client is responsible for calling in every day before 11:00 am

  • Client will reach an answering machine

  • Leave their name and the town they live in only (ex: “Hi, this is Jane from Osceola checking in.”)

  • Client will not be connected to a live person (do not leave additional information)

  • Client should not expect a call back

• Client is responsible, in advance, to let Interfaith know they will be away from your home for a full day or more

• Therefore no call will be expected 

• Notify Interfaith Caregivers to be removed from this service

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In the case, when the client does not call-in by 11:00 am, follow-up procedures are activated​​*

• Staff will call the client to see if they are OK

• If client can not be reached, Interfaith will contact the person the client listed as the Local Emergency Contact

• Local Emergency Contact must have a key to client's home

• If client's Local Emergency Contact is unable to connect with client, Interfaith will contact a family member or friend - if different than the person with the key

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*If the client frequently forgets to call-in, we may request that the client no longer use the service. Instead, we will find other resources. ​

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For more information or questions, please call (715) 483-8500 to have a client service application mailed to you.